Brinmar air conditioner covers have a limited lifetime warranty. Sound blankets have a 10-year warranty.
We manufacture all of our products to meet superior standards. However, regardless of how carefully you use or how well you care of your Brinmar product, it will eventually begin to show age and wear. The Brinmar Lifetime Limited Warranty covers defects in workmanship and materials, regardless of the age of the product, but it does not cover normal wear, rips, or seam pulls. Any work not covered by warranty can be fixed for a nominal fee.
Sound blankets also have an unconditional satisfaction warranty when purchased directly from Brinmar. If you are not happy with the amount of noise reduction achieved, we will refund your purchase price less freight charges.
How to Return an Item
To arrange a refund, exchange or warranty claim please contact us at 1-888-454-6627 or email us at a href="mailto:email@example.com">firstname.lastname@example.org. We will provide you with an RGA number and we may also need to provide you with shipping documentation. Proof of purchase is required in all cases.
Goods being returned must be in reasonable condition. They should be unused unless there is a manufacturer defect. Merchandise that has been used or altered (excepting Sound Blankets) will not be accepted for return or exchange. You must return defective items within 30 days of your purchase.
If your item is in like-new condition, you may exchange it for a different size or color. You will have to pay for return shipping. We do not refund the original shipping costs that you paid on the original order, unless the return/exchange was the result of a Brinmar error.
- Return your product to:
- Brinmar Limited - Returns Department
- 91A Carlauren Rd,
- Vaughan, ON,
- L4L 8A8
- Include in your package a letter stating the reason for your return, your RGA number and proof of payment.
If you have any questions regarding our warranty and return policies you may contact us at