Turnaround and Delivery Time
Most orders are shipped within 48 hours Monday - Friday 8am - 5pm. Some items may be out-of-stock and will have to be manufactured. Please allow 2-3 week delivery in these cases. If an item goes on back order on a multi-piece order, we will wait until the entire order is complete before shipping. We will notify you of any delays associated with your order.
Consumer orders are shipped by FedEx Ground. Average delivery time is 5-7 days for the east and 7-10 days for the west.
We use FedEx Ground for all consumer deliveries to the USA and Canada. We do not export to other countries. If you require express shipping, please ask our sales department to quote you first. Contact us at
firstname.lastname@example.org or phone 1.888.454.6627.
For consumer orders, we charge $10.00 per item for FedEx Ground service to Canada or the continuous United States. Orders are shipped from Toronto, ON, Canada. For orders shipping to the USA, there are no additional fees charged for customs brokerage, handling, tax or duty.
Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to cancel your order if desired.
If you have any questions regarding our shipping policy then you may contact us at email@example.com